Fully Managed Service

We take care of everything for you. We’ll discuss what data you would like to backup, how often, and how many versions of your files you wish to retain.

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UK Data Centres

Many online backup providers use data centres based in the United States, or mainland Europe.

We only use cloud storage providers with UK-based data centres, including Amazon S3 and Microsoft Azure.

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Ransomware

Businesses affected may face major disruption, downtime, and potential loss of income.

Having an effective backup and recovery strategy in place is fast becoming mission critical.

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Online Data Backup

Our Managed Backup Service powered by CloudBerry, allows businesses to backup their critical data to cloud storage providers including Amazon S3 and Microsoft Azure.

The CloudBerry Backup Agent backs up to local storage onsite for quick restore and to secure cloud storage for recovery in the event of a disaster, e.g. hardware failure or ransomware.

Features

256-bit AES Encryption

Encrypt backups with up to 256-bit strong keys on source side. All data sent to the cloud is also encrypted using the SSL protocols to protect while it is in transit.

Cloud and Local Backup

Backup to cloud storage of your choice or set up local backup if you want to send only a subset of your data to the cloud and keep the rest on your local backup storage.

Block Level Backup

Backup only modified or new portions of files to add them to existing online data pool.

Network Locations Backup

Back up your network locations including network shares, NAS devices, mapped drives, etc.

Scheduling and Real-Time Backup

Setup hourly, daily, weekly, monthly backups or specify your own schedule. Real-Time backup allows to backup files and folders on Windows Server on change or creation.

Image Based Backup

Block-level volume snapshots are taken and sent directly to the cloud, allowing dissimilar hardware or virtual machines restores.

Pricing

Guidance Notes

A Backup Agent is a program that allows us to backup and recover files, folders and system images. We offer a choice of two Backup Agents – Image Based and Ultimate.

Our Image Based Backup Agent allows businesses to backup data from the local device (where the agent is installed), as well as a single Mapped Drive / Shared Drive / NAS device (one of), on the company network.

Our Ultimate Backup Agent enables businesses to backup data from the local device, as well as unlimited Mapped Drives, Shared Drives or NAS devices, on the company network.

Our Ultimate Backup Agent also offers support for Microsoft SQL Server and Microsoft Exchange.

Image Based Backup – Monthly Charges

Item Description
Price /month
Image Based Backup 50GB CloudBerry Image Based Backup Agent License with 50GB Amazon S3 Cloud Storage. £10.00
Image Based Backup 100GB CloudBerry Image Based Backup Agent License with 100GB Amazon S3 Cloud Storage. £20.00
Image Based Backup 250GB CloudBerry Image Based Backup Agent License with 250GB Amazon S3 Cloud Storage. £30.00
Image Based Backup 500GB CloudBerry Image Based Backup Agent License with 500GB Amazon S3 Cloud Storage. £40.00
Image Based Backup 1TB CloudBerry Image Based Backup Agent License with 1TB Amazon S3 Cloud Storage. £50.00
Image Based Backup Additional Agent CloudBerry Image Based Backup Additional Agent License. £5.00

All prices exclude VAT. Terms apply.

Ultimate Backup – Monthly Charges

Item Description
Price /month
Ultimate Backup 50GB CloudBerry Ultimate Backup Agent License with 50GB Amazon S3 Cloud Storage. £20.00
Ultimate Backup 100GB CloudBerry Ultimate Backup Agent License with 100GB Amazon S3 Cloud Storage. £30.00
Ultimate Backup 250GB CloudBerry Ultimate Backup Agent License with 250GB Amazon S3 Cloud Storage. £40.00
Ultimate Backup 500GB CloudBerry Ultimate Backup Agent License with 500GB Amazon S3 Cloud Storage. £50.00
Ultimate Backup 1TB CloudBerry Ultimate Backup Agent License with 1TB Amazon S3 Cloud Storage. £60.00
Ultimate Backup Additional Agent CloudBerry Ultimate Backup Additional Agent License. £10.00

All prices exclude VAT. Terms apply.

Watch our Short Video…

FAQs

What are Backup Agents and what do they do?

A Backup Agent is a program that allows us to backup and recover files, folders and system images.

Backup Agents automate the task of creating a secure local backup (for quick restore), as well as uploading critical data to a cloud storage provider, e.g. Amazon S3 or Microsoft Azure.

What’s the difference between Image Based and Ultimate Backup Agents?

Our Ultimate Backup Agent enables businesses to backup data from the local device (where the agent is installed), as well as unlimited Mapped Drives, Shared Drives or NAS devices, on the company network.

Our Image Based Agent allows businesses to backup data from the local device, as well as a single Mapped Drive / Shared Drive / NAS device (one of), on the company network.

So, if you wanted to backup your Windows Server and two Mapped Drives, you would require our Ultimate Backup Agent.

Our Ultimate Backup Agent also offers support for Microsoft SQL Server and Microsoft Exchange.

How many Backup Agents do I need?

Most businesses only require a single Backup Agent.

The Backup Agent is normally installed on a company’s Server (where most files and folders are stored). However, Backup Agents can also be installed on Desktop PCs, or other devices, e.g. some NAS devices.

What type(s) of Backup Agent(s) do I need?

Our Ultimate Backup Agent enables businesses to backup data from the local device (where the agent is installed), as well as unlimited Mapped Drives, Shared Drives or NAS devices, on the company network.

Our Image Based Agent allows businesses to backup data from the local device, as well as a single Mapped Drive / Shared Drive / NAS device (one of), on the company network.

So, if you wanted to backup your Windows Server and two Mapped Drives, you would require our Ultimate Backup Agent.

Our Ultimate Backup Agent also offers support for Microsoft SQL Server and Microsoft Exchange.

How do I install the Backup Agent(s)?

We offer a fully managed service. We take care of everything for you.

We will arrange to remote onto your system at a convenient time. We will download and install the Backup Agent(s), discuss what data you would like to backup, how often, and how many versions of your files you wish to retain (known as versioning).

What do Backup Agents cost?

Various options are available.

Prices start from £10.00 /month (ex. VAT); This price includes 1x CloudBerry Image Based Backup Agent License, with 50GB Amazon S3 Cloud Storage

For more information please refer to our Pricing section above.

What is the Seeding process?

Seeding is the process of uploading your data for the first time.

When you first take the service you’ll probably have some data that you’d like to upload. How long this process takes will depend on a number of factors.

For more information please see How long does Seeding take?

How long does Seeding take?

This will depend on a number of factors, i.e.

The number of files
The size of the files
The type of files (some file types compress more than others)
When we can schedule Backups, e.g. out of hours or anytime
Your Internet Upload Speed
What bandwidth control we’re using (if any)

When does Seeding take place?

We can control when uploads take place, and more importantly, when they don’t.

We can schedule uploads to happen in hours, out of hours, or a combination of both – whatever you’re happy with.

Will Seeding slow down my internet connection?

Yes. However, we can throttle the Upload, so it only uses a proportion of your bandwidth, e.g. 250Kbps of 1.0Mbps (or roughly a quarter).

This is especially useful when scheduling uploads during the working day.

How much Cloud Storage do I need?

Data is compressed before it’s uploaded. However, some file types compress more than others.

That makes it difficult to know beforehand how much Cloud Storage you’ll need.

However, if you have 100GB to upload, it’s likely you’ll need between 50GB and 100GB of Cloud Storage.

How much does Cloud Storage cost?

Various options are available.

Prices start from £10.00 /month (ex. VAT); This price includes 1x CloudBerry Image Based Backup Agent License, with 50GB Amazon S3 Cloud Storage.

For more information please refer to our Pricing section above.

How do I change my Cloud Storage limit?

We offer a range of plans starting from £10.00 /month (ex. VAT).

You’re free to change plans at any time. Contact us for more information.

Can I have access to my Online data?

Yes. We give you the ability to review and download files by logging in at www.UKDataBackup.com

Why should I use Cloud Backup?

Our Managed Backup Service powered by CloudBerry, allows businesses to backup their critical data to cloud storage providers including Amazon S3 and Microsoft Azure.

Our fully managed service protects your business data in the event of a disaster, e.g. hardware failure or ransomware.

What is Ransomware?
Ransomware is malicious software (malware) that blocks access to a computer system, and demands payment for unlocking it. Each year, thousands of businesses, government agencies and individuals are targeted, making millions for online criminals.

Businesses affected may face major disruption, downtime, and potential loss of income. As a result, having an effective backup and recovery strategy in place is fast becoming mission critical.

Insurance
Having secure, encrypted off-site data storage is increasingly required by some Office Insurance policies.

What is the Contract period?

Nobody likes being tied into long contracts. You will have the freedom to cancel service at any time, without penalty.

What happens to my data if/when I Cancel service?

Once your service ends the Backup Agent(s) will no longer function.

Any data stored online will be deleted.

Upon request we can also arrange for the Backup Agent(s) to be removed, and/or for any local backups to be deleted.

Why should I choose 4tel’s Managed Backup Service?

Managed Service
Our Managed Backup Service powered by CloudBerry, allows businesses to backup their critical data to cloud storage providers including Amazon S3 and Microsoft Azure.

Our fully managed service protects your business data in the event of a disaster, e.g. hardware failure or ransomware.

UK Data Centres
Many online backup providers use data centres based in the United States, or mainland Europe.

With new Data Protection laws coming into effect in 2018 (and Brexit on the horizon), it’s more important than ever to ensure your backups are stored in secure facilities, within the United Kingdom.

We only use cloud storage providers with UK-based data centres, including Amazon S3 and Microsoft Azure.

No Long Contracts
Nobody likes being tied into long contracts. You will have the freedom to cancel service at any time, without penalty.

Expert Advice
We provide reliable telecoms and IT for businesses of all sizes. We offer friendly and knowledgeable advice on the latest products, and helpful support to our customers.

Our Faults Helpdesk is available 24/7, 365 days a year.

Find out more

Call us today free on 0800 038 2233

We’re here Monday to Friday 8am to 5.30pm, excluding Bank Holidays.

Alternatively, complete the form below and we’ll get back to you within 2 business hours.

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