FREE Call Routing Solutions

Non-geographic numbers can help you to control where and when your calls are received.

Our Intelligent Network allows you to route calls more efficiently by using the latest industry technology. What's more these services can be added to a new or existing non-geographic number service at no extra cost.

Choose one, or a combination of the following services:-

• Automatic routing on unanswered or busy - if for any reason your line is either not answered (after X seconds*), or busy (engaged), your call can be automatically re-routed to another number. As many as 100 alternative destination numbers can be set up
• Routing by time of day / day of week - this option allows you to control where and when you receive your calls based on the time of the day, or the day of the week. Ideal for companies that have multiple sites where staffing levels can fluctuate. A popular use of this service maybe to divert calls to one number during the working week and another number (perhaps a call handling service) out-of-hours.
• Automatic distribution of calls among sites - this feature allows you to deliver calls across multiple offices or locations on a percentage basis e.g. a Company could route 75% of calls to their London office and 25% of calls to their Manchester office.

Pricing

These services can be added to a new or existing non-geographic number service at no extra cost**.

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NB No online customer management is currently available for the services above. We will set up and manage your service(s) on your behalf. Any required changes should be notified to us by phone or email. Any changes will be made Free of charge.

Customers requiring online access may wish to consider subscribing to a my4tel account at £4.99 per month. For more information please click here.

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Should you wish to go ahead with your order simply call one of our advisors today FREE on 0800 505 3210.

(Lines open 0900 - 1700, Mon - Fri)

Call Routing Solutions are normally set up within 24 hours. However, depending on the complexity involved Call Routing Solutions may take up to 5 working days to implement.

* Ringing timeout - choose from 5, 10, 20, 30 or 60 seconds.