Business Landline - Calls & Lines

Calls & Lines

Receive just one monthly phone bill when you transfer your business lines AND your calls to our cheaper phone service.

We call this service 'Calls & Lines'.

We will takeover your BT Business Line(s) without changing any of your existing set-up or services.

You will receive discounts on line rental, Select Services and a single bill for your calls and Line Rental(s).

For example customers with standard analogue lines pay just �11.66 per month Line Rental - a 12.5% saving compared to BT.

Whether you have existing lines or require new ones to be installed†, we can help you to make the switch with minimum disruption.

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Who can use our Calls & Lines service?

Our service is suitable for business customers with standard analogue or ISDN (digital) lines. BT Featureline customers please click here.

Please find a summary of Line Rental pricing and availability.

Line Rental Type	Description	*Monthly Charges (per line)**
Standard Analogue	We provide two options – single lines (for fax, modems and individual handsets) and multi-lines (for multiple lines sharing the same telephone number).	£11.66
ISDN2e	This provides customers with two 64Kbps channels via a single line.	£29.00
ISDN30	This provides customers with up to thirty 64Kbps channels delivered via a single 2Mbps interface. Utilising Direct Dialling Inwards (DDI) facilities, unique telephone numbers can also be provided for individual PBX extension users.	£13.50
Other Charges	Click here for a full guide to our Line services

All prices exclude VAT unless stated. *Prices quoted are per line (Standard Analogue, ISDN2e) or per channel (ISDN30). ISDN2e provides 2 channels on one telephone line.

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Line Services

We offer a full range of calling and messaging services such as:

• Call Divert
• 3 Way Calling
• Call Minder

These services can be added to your Calls & Lines package at any time.

Transferring your Line Rental will not affect any existing services.We will continue to bill you for these services at our discounted rates.

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After Sales Support

You will be allocated a dedicated account manager to provide a single point of contact for all general and business enquiries.

Our dedicated Customer Services team handles all fault management.

Several maintenance options are offered which can be applied to specific lines. These are:

• Standard care – 08.00-17.00 Monday to Friday
• Prompt care – 08.00-17.00 Monday to Saturday
• Total care - 24/7

Transferring your Line Rental will not affect your current level of maintenance. We will continue to bill you for the appropriate level of cover at our discounted rates.

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Next Steps

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Click here to download a guide to Connect Calls & Lines (pdf)

In order to view this document, you will need Adobe Acrobat Reader, a FREE program available from Adobe Systems, Inc. Please follow the instructions below to obtain a copy of the program.

Click the link below to go to the Adobe Acrobat Reader download site.

All orders are subject to our Connect Terms of Business and are subject to status.

†New Line Services (where we arrange installation of New Analogue / ISDN telephone lines). By placing an order you agree that we can carry out credit and fraud checks against your personal and/or company details. Before placing your order we may request a prepayment (for example, to cover the cost of line installations). Your prepayment will be added to your telephone account.