Support

If you think you may be experiencing problems with your broadband service our faults helpdesk is available 8am-8pm, Mon-Fri and 9am-5pm, Weekends.

The number to ring is 0871 210 4520*.

*Calls cost 10p per minute from BT landlines. Other networks may vary. Calls from Mobiles will cost considerably more. Call costs correct at date of publication (01/07/09). Helpline Tel. 0800 505 3210 (Mon-Fri, 9am-5pm)

To help us resolve your query please remember to quote the ADSL number(s) in question.

Alternatively, please send an email detailing the ADSL number(s) in question and a brief description of the fault to:

support@4telgroup.com

Summary of Useful Contact Numbers

Payment Queries:

Credit Control - 0870 750 6300**

General Queries:

Customer Services- 0800 505 3210**

**Lines are open 9am-5pm, Mon-Fri.