Support

If you think you may be experiencing problems with your broadband service our faults helpdesk is available 8am-8pm, Mon-Fri and 9am-5pm, Weekends.

The number to ring is 0871 210 4520*.

*Calls cost 10p/min from BT Landlines.

To help us resolve your query please remember to quote the ADSL number(s) in question.

Alternatively, please send an email detailing the ADSL number(s) in question and a brief description of the fault to:

support@4telgroup.com

Summary of Useful Contact Numbers

Payment Queries:

Credit Control - 0870 750 6300**

General Queries:

Customer Services- 0800 505 3210**

**Lines are open 9am-5pm, Mon-Fri.